Meet Our Team

Streamline Practice Operations|Develop High-Performing Teams|Increase Profitability

Streamline Practice Operations
Develop High-Performing Teams
Increase Profitability

The Patient-Centered Practice

Meet Kate Reid

Founder and creator EverThrive Oral Surgery Consulting and the Patient-Centered Practice™, Kate Reid is a practice management consultant, coach, and speaker, with an exclusive focus on oral surgery practices.

With her naturally enthusiastic and dynamic personality, Kate is known for her unique approach to capturing audiences. She is a certified Everything DiSC® and PXT Select™ Trainer, as well as an accredited Five Behaviors of a Cohesive Team™ Facilitator. Leveraging her clinical, business, and leadership experience, she lectures nationally on how to build high-performing dental teams, improve communication, employee development/retention, best practices for marketing, and how to provide superior patient experiences in the digital age.

Over the last 22 years, Kate has gained a keen insight into the inner workings of over a hundred highly successful dental practices. It was through those experiences that she found her true passion: oral surgery. Having held every position within the oral surgery practice (except for the doctor, of course!), Kate works exclusively with existing and startup oral surgery practices nation-wide as a Practice Management Consultant. Within her consulting role, Kate’s areas of expertise include practice management and growth, process/systems development and improvement, change management, team building, and training. Previously, Kate was the Director of Consulting for a San Francisco Bay Area-based integrated and experiential marketing firm. Before leaving private practice, she was a Practice Administrator for a multi-doctor, multi-office oral surgery practice in central New Jersey. During that time, she was an active member of the SOMSA (formerly JAWS) and served on the Board of Directors, and remains an active member of the Education Committee today.

Originally from Colorado, Kate lives in Charlotte, North Carolina with her husband, Mark, and their two dogs, Baker and Tucker.



EverThrive Oral Surgery Consulting

Meet Donna Germann

Donna Germann is a practice management consultant and coach with a core focus on helping drive results within oral and maxillofacial surgery practices.

Having worked with several practices nationwide throughout her career, Donna has held a variety of positions ranging from individual contributor to practice manager. Prior to joining EverThrive, she was the Director of HR and Operations for practice with 15 doctors & 12 locations in North & South Carolina.

Donna’s strength lies in creating highly performing teams, both for front of office and in the operatory; centered around effective production planning schedules to increase revenue and staff efficiency. She has extensive experience with practice expansion, including working with architects and project managers to create an efficient use of space in the oral surgery office, while achieving the milestones to become AAAASF & AAAHC certified.

As Director of HR and Operations, Donna was charged with streamlining the offices for production efficiency in preparation for private equity acquisition during Covid regulations and adhering to WHO & CDC guidelines.

As a consultant with EverThrive Oral Surgery Consulting, Donna is now focused on assisting practices at various developmental stages and coaching the doctors on how to achieve their goals; be it increasing productivity, expansion, or future acquisition.

Donna enjoys living in coastal Georgia, with her husband and dog, Aussie.

The Patient-Centered Practice
13000 S. Tryon Street, Suite F137
Charlotte, NC 28278

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13000 S. Tryon Street, Suite F137
Charlotte, NC 28278

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