Founder and creator of The Patient-Centered Practice, Kate Reid delivers a blueprint on how to create a first-class environment both online and in the oral surgery office. Her series of fun and engaging presentations reveal a systemized approach to developing the skills necessary to deliver superior patient experiences.
Current presentations offered are listed below. If you’re looking for something different, let’s chat! Kate is happy to discuss customizing a presentation for your group.
I met Kate through her consulting role and was so excited to attend her workshop. Kate’s presence is undeniably energetic, enthusiastic, professional, and engaging. The material and activities were informative and relevant to her audience, and obviously tailored to our specific group. Minute by minute, Kate was breaking the ice and addressing underlying issues all at once! She presented the content in such a way that everyone felt comfortable, safe, and compelled to share. If you are considering booking Kate to present or consult for your organization, do not think twice… Just do it!
Jessi, Business Officer
Kate shares a unique approach to improving patient satisfaction, increasing new patients, and maximizing your online presence ... without blowing your marketing budget!
Leverage your competitive advantage with Kate’s easy 3-step process for consistently delivering first-class patient experiences!
Have you ever wondered why some team members work well with one another, while others just don’t? Learn how to break down communication barriers and communicate effectively with team members and patients.
Living in the age of disruption, Kate shares how to integrate the systems and processes that create the experiences that your patients expect to receive.